FAQS

FAQs

1. What does White Mountain Steel make?
We craft custom metal planters, fire pits, pergolas, outdoor kitchens, water features, and more — all designed for durability and aesthetic impact.

2. Do you offer custom sizes or designs?
Absolutely. Whether you’ve got a sketch, a vision, or just some rough dimensions, we’ll work with you to make it real. Fast, friendly, and tailored exactly to your needs.

3. What materials do you use?
We primarily work with high-grade steel, aluminum, and corten. All pieces are cut and welded with precision using industrial laser machines for clean edges and strong builds.

4. Do you deliver or ship?
Yes — we ship across the U.S. Freight rates vary based on size and destination. We’ll make sure it arrives safely and stays protected in transit.

5. How long does custom work take?
Most custom pieces are completed in 2–4 weeks depending on complexity. We’ll give you a clear timeline up front and keep you posted throughout the process.

6. Can I visit your shop or see examples in person?
Yes — if you’re local or in the area, we’d be happy to show you around. Just shoot us a message to set up a visit.

7. Do you handle installations?
We typically do not handle installations — we specialize in fabrication. However, we’re happy to coordinate with your builder, landscaper, or designer to make sure everything fits just right.